Receptionist - Support Specialist

Birmingham, AL

About NCP

NCP Solutions is a leading provider of best-in-class integrated payment solutions, marketing services, retail products, high-value transactional print and electronic documentation, and security solutions. The 45-year-old company serves multiple industries including financial, insurance and investment services, big-box retailing, accounting software, commercial, direct selling associations, and franchising. Its clients’ range in size from major corporate brands and trade groups to small businesses and individual consumers. They are served through three business divisions: Payment Solutions, Marketing Services and Retail Channels.

We offer competitive Pay, Benefits, Paid Time Off, and 401k. For more information, visit


Shift: 1st Shift (8:00am – 5:00pm) + Overtime

PAY: NCP offers a competitive wage to increase with experience.

SUMMARY: Operates corporate telephone/switchboard system and greets customers, vendors and visitors. 


  • Operates telecommunication system to relay incoming, outgoing, and interoffice calls. 
  • Greets guests as they enter the building. Monitors security procedures.
  • Assists statements department by keying restarts, envelope reorder forms, and manual orders.
  • Manages workflow and reports in Columbus system.
  • Maintains and orders all office supply for certain departments. 
  • Will be responsible for light clerical duties for certain supervisors.
  • Assisting with company events and projects.
  • Other duties as assigned.


  • Clear and concise communication skills, both written and verbal
  • Proficiency in computer software applications: MS Word, Excel and PowerPoint
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Excellent interpersonal skills
  • Punctual with strong attendance history 

EDUCATION and/or EXPERIENCE: High School diploma or GED, or one to two years of related experience (switchboard), or minimum 3 years overall work experience. 

LANGUAGE SKILLS: Read, write, speak and interpret English and any other languages or dialects deemed necessary to perform this position.  Ability to speak effectively to callers, visitors and employees of the company.

REASONING ABILITY: Ability to handle complex tasks and multiple projects (multi-task). 

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. 

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, all employees will be working in an office environment which is usually quiet.  Certain requirements of the job may include working with the production area employees.  This interaction may expose you to various types of mechanical equipment, such as production machinery, areas where industrial lift trucks are used, or high noise areas.  When working in these areas, you will be expected to comply with all safety regulations/ policies that apply to that area.

NCP Solutions is an equal opportunity employer and committed toprograms that promote safety in the workplace. Drug testing is required priorto employment and may be requested subsequently. 



JOB CODE: 1000248